The future of eCommerce is now. Today, customers are happier to do shopping on the internet than ever. As a retailer, you need to monitor the eCommerce trends and adopt them if your goal is to drive your brand forward.
What will the new technologies bring to the eCommerce industry?
What are the trends to keep tabs on in 2018 and beyond?
According to Statista: “In 2017, an estimated 1.66 billion people worldwide purchase goods online. During the same year, global e-retail sales amounted to 2.3 trillion U.S. dollars and projections show a growth of up to 4.48 trillion U.S. dollars by 2021. In recent years, mobile shopping has been on the rise, with customers increasingly using their mobile devices for various online shopping activities. During a 2017 survey, 11 percent of online shoppers stated that they shopped online via smartphone on a weekly basis.”
The modern technologies allow customers to make a purchase online with more confidence. Retailers need to adopt and leverage the new technologies like AI, Chatbot, QR Code, AR, Mobile Payment, Voice Search and so on in order to win the competitors out there.
Subscriptionly shares the infographic of 60 eCommerce stats & trends that will define the future of eCommerce including case studies as below:
- The growth of retail eCommerce sales worldwide
- Mobile VS Desktop
- Personalized experience
- Multiple shopping channels
- Customer service automation
- Cryptocurrencies as a payment method
- On-site and in-app mobile commerce
- Same-day delivery
- Curation & pay monthly models
- The future of delivery services
- Content – increasing video use recognition
- Pop up shops
Launching an online store is not as easy as 1-2-3 steps, especially for small businesses. So, you need to implement the upcoming trends to keep your business on the top of eCommerce run.